FAQ

FAQ

We will answer your questions.

What is the difference between your product and another company’s product?

It is a product that not only sells products, but also provides services to solve customers’ problems.
In addition, we aim to be a product that realizes “I wish I had it” that is not found in existing products, according to the customer’s environment.

What is the minimum order lot for your products?

It is from one.

I would like to request the manufacture of a custom product with changed settings and specifications for the remake product. Is it possible?

Yes. It is possible. Please feel free to contact us first.

I would like to develop a new valve. Is joint development possible?

Yes. It is possible. We have many achievements in the past. Please feel free to contact us first.

Is it possible to have a meeting come to a meeting for a custom product or a new valve development?

Since we do not have a sales office, we may not be able to visit far away. First of all, please contact us by phone.

Is it possible to make a custom request that is a one-time order?

Yes. It is possible. Please feel free to contact us first.

Is it possible to request valve design and provide technical consultation?

Yes. It is possible. Please feel free to contact us first.

Where can I buy the product?

We support the agency listed on our website, as well as telephone and online sales.Please refer to the usage guide for details.

Is it possible to order from overseas?

Yes. It is possible. We accept credit card payments. The shipping fee will be the actual cost of EMS.Please refer to the usage guide for details.

I would like to ask your company, is there a parking lot?

Yes, there is.

Please tell me the business hours.

It is from 9:00 to 17:30 on weekdays.

What are the payment terms when purchasing a product at your company?

For direct sales, please pay by credit card or bank transfer. If you go through an agency, it will be the payment terms of the agency.

What are the payment terms when requesting co-development or manufacturing of custom products?

Please feel free to contact us first as it will change depending on the conditions.

Is it possible to tour the company / factory?

Yes, it is possible if you contact us in advance.

Is repair / overhaul possible?

Please see the support desk for details.

How long does it take to deliver?

Although it depends on the product, standard products can be shipped within 7 to 10 business days after ordering, and if you wish to have a short delivery time, it can be shipped within 3 business days after ordering at the earliest.

Would you please mail the product catalog and company information?

Yes, we accept inquiries via the inquiry form and telephone.It is also available as a download.

For inquiries about product defects / defects?

We make every effort to ensure product quality, but if any product defects or defects occur, please contact us by phone.