FAQ
FAQ
We will answer your questions.
- What is the difference between your product and another company’s product?
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It is a product that not only sells products, but also provides services to solve customers’ problems.
In addition, we aim to be a product that realizes “I wish I had it” that is not found in existing products, according to the customer’s environment.
- What is the minimum order lot for your products?
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It is from one.
- I would like to request the manufacture of a custom product with changed settings and specifications for the remake product. Is it possible?
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Yes. It is possible. Please feel free to contact us first.
- I would like to develop a new valve. Is joint development possible?
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Yes. It is possible. We have many achievements in the past. Please feel free to contact us first.
- Is it possible to have a meeting come to a meeting for a custom product or a new valve development?
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Since we do not have a sales office, we may not be able to visit far away. First of all, please contact us by phone.
- Is it possible to make a custom request that is a one-time order?
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Yes. It is possible. Please feel free to contact us first.
- Is it possible to request valve design and provide technical consultation?
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Yes. It is possible. Please feel free to contact us first.
- Where can I buy the product?
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We support the agency listed on our website, as well as telephone and online sales.Please refer to the usage guide for details.
- Is it possible to order from overseas?
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Yes. It is possible. We accept credit card payments. The shipping fee will be the actual cost of EMS.Please refer to the usage guide for details.
- I would like to ask your company, is there a parking lot?
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Yes, there is.
- Please tell me the business hours.
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It is from 9:00 to 17:30 on weekdays.
- What are the payment terms when purchasing a product at your company?
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For direct sales, please pay by credit card or bank transfer. If you go through an agency, it will be the payment terms of the agency.
- What are the payment terms when requesting co-development or manufacturing of custom products?
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Please feel free to contact us first as it will change depending on the conditions.
- Is it possible to tour the company / factory?
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Yes, it is possible if you contact us in advance.
- Is repair / overhaul possible?
- How long does it take to deliver?
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Although it depends on the product, standard products can be shipped within 7 to 10 business days after ordering, and if you wish to have a short delivery time, it can be shipped within 3 business days after ordering at the earliest.
- Would you please mail the product catalog and company information?
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Yes, we accept inquiries via the inquiry form and telephone.It is also available as a download.
- For inquiries about product defects / defects?
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We make every effort to ensure product quality, but if any product defects or defects occur, please contact us by phone.